Important Notice for all clients
Updated 24 March 2020
Please be aware that due to the most recent government advice surrounding COVID-19, we are no longer able to offer routine appointments or services, including booster vaccinations, and nurse clinics.
We will be contacting any pre-booked non-urgent appointments or procedures to postpone them. If you are unsure whether your pet’s appointment is urgent or not, or if you have any queries, please call us to discuss this before arriving for your appointment.
Summer Lane will run an urgent/emergency only surgery, and will continue to take all phone calls for telephone triage and repeat prescriptions. We are also introducing telephone consultations to lessen the need for clients to visit the practice with their animals; please note that this service will be chargeable.
As previously advised, all clients are asked to wait in their car, or outside of the practice. Please phone in to let us know that you have arrived and we will then call you into the practice when ready. Please make use of the hand sanitiser provided, and ensure that only one owner enters the practice with the pet. Do not attend the practice if you have any symptoms associated with COVID-19, or have been in contact with anyone that does, but phone us for advice instead.
A big thank you to our clients for your understanding in these difficult times; if you have any queries please contact the practice on 01934 511611.